PRIVACY POLICY

LE BALCON D’ART / MULTI ART LTÉE PRIVACY POLICY

Last update: August 23, 2023

This Privacy Policy (“Privacy Policy” or “Policy”) explains how LE BALCON D’ART / MULTI ART LTÉE, (the “Company”, “We”, “Us” or “Our”) may collect, collect, register, hold, distribute, share, disclose or use your personal information, and the rights and choices you have regarding your personal information.

This Privacy Policy applies to all personal information collected during any written, electronic and oral communication or collected online and offline (collectively, the “Services”), including on our websites at balcondart.com , multi-art.net , and any related web pages, software applications, or mobile applications that link to this Privacy Policy (collectively, the “Site”), and when you interact with our advertising and applications on websites and third-party services, if the advertising and applications contain links to this Privacy Policy.

By using this Site or our Services, you agree to the collection and use of your personal information in accordance with this Privacy Policy and our Terms and Conditions. If you do not agree to all of the terms of this Privacy Policy and our Terms and Conditions, we urge you not to use or access our Site or Services.

By using this Site or our Services, you agree to the collection and use of your personal information in accordance with this Privacy Policy and our Terms of Service. If you do not agree to all of the terms of this Privacy Policy and our Terms of Use, we urge you not to use or access our Site or Services.

Please note that our Site may contain links to third party websites, such as delivery services or social media pages. These links are only intended to enhance your navigation. These third-party websites and services are not related to LE BALCON D’ART / MULTI ART LTÉE and may have different privacy policies and data collection practices. We are not responsible for these websites or their privacy practices and encourage users to review the privacy policies of all websites they visit.

CONTENTS

Section 1: Information We Collect

Section 2: How We Use Your Information

Section 3: Information Sharing and Disclosure

Section 4: Your Choices

Section 5: Children

Section 6: Data protection

Section 7: International Transfers of Personal Information

Section 8: Additional Notice for California Residents

Section 9: Additional Notice for Colorado Residents

Section 10: Additional Notice for Residents of Virginia

Section 11: Additional Notice for Utah Residents

Section 12: Additional Notice for Connecticut Residents

Section 13: Additional Notice for Residents of the European Economic Area (EEA), United Kingdom and Switzerland

Section 14: Additional Notice for Residents of Canada

Section 15: Additional Notice for Residents of Australia

Section 16: Additional Notice for Residents of New Zealand

Section 17: Additional Notice for Residents of Singapore

Section 18: Additional Notice for Residents of South Africa

Section 19: Additional Notice for Residents of Saudi Arabia and the United Arab Emirates

Section 20: Contacting Us

 1. INFORMATION WE COLLECT

When you access or use Our Services, We may, directly or through Our service providers, collect, collect, store, hold, distribute, share, disclose or use the personal information that you provide to us. Personal information includes any information that relates to you, personally identifies you, or can be used to identify you, including, but not limited to: your name, mailing address, email address, phone number or other information. Personal Information does not include anonymous or aggregated information.

1.1. INFORMATION YOU PROVIDE VOLUNTARILY TO US. We collect personal information that you voluntarily provide to Us when you:

· Complete a form on the Site, or in connection with our Services, or contact Us by phone at 450 466-8920;        

· Create an account with Us;     

· Purchase or use any of the Company’s products or services;        

· Ask for any type of assistance;        

· Request the exchange or return of any of the Company’s products or services;        

· Request any information from or about the Company, such as a newsletter, online alert or any other information about Our products, services, events or business partners;        

· Communicate with any other representative of our Company;        

· Communicate with Us through third-party social media sites;        

· Enter a competition, promotion or sweepstakes offered by Us;        

· Maintain employment with the Company;        

· Apply for a job with the Company; Or        

· Communicate with Us in any other way.        

In these cases, the types of personal information We may collect from You may include:

· Your name;        

Your postal address and/or billing address;        

· Your e-mail address;        

· Your telephone (or mobile) number;        

· Your date of birth or age;        

Your credit or debit card number and other information about it (if you make a payment either directly with Us or using a third-party payment service provider who handles payments and will receive information about your payment card);        

· Information relating to your bank or your bank account (if you make a payment by bank transfer);        

· Information relating to your gift card or associated with gifts;        

· Information you provide when you purchase any of our goods or services, including the parameters of the relevant products or services or the preferences you provided at the time of purchase;        

· Your signature;        

· Information you provide when you report a problem with Our Site, an online purchase or any transaction with Us by e-mail, on Our Site, by telephone, in writing or by other means;        

· Records and copies of your correspondence (including email addresses), if you contact Us;        

Information related to your participation in a contest, sweepstakes, promotion or surveys which We may ask you to complete for research purposes ;        

Your transaction history with Us;        

Information relating to your employment or background that you provide to Us in connection with your employment and/or job application process; Or        

Information you provide or is otherwise involved in returning or exchanging a product, such as transaction information, product details, purchase price, date and place/media of the transaction.        

 1.2. INFORMATION WE COLLECT BY OTHER MEANS

1.2.1. INFORMATION COLLECTED AUTOMATICALLY

When you access or use Our Site or Services, We automatically collect certain personal information from you, including:

Information relating to navigation devices. We (or our service providers) may collect information about the computer, tablet, phone or other device you use to access any of the Services, including IP address, hardware models, operating system and version, mobile network information, and other unique device identifiers.

Interaction with the Website. We (or our service providers) may collect information about your browsing history and your interaction with Our Site.

Cookies and Other Online Tracking Technologies. We (or our service providers) may use various technologies such as cookies, web beacons or other types of small temporary files or online tracking technologies to collect certain information. A cookie is a small data file stored by your web browser on your computer or mobile device (hard drive) that helps Us to improve the way We provide our Services to you and your overall experience when you use Our Services and/or that Helps us identify the most popular Services and features of our Services or detect fraud. Web beacons are electronic images that may be used in Our Services or emails that help deliver cookies, count visits, and understand your use of Our Services. As with many other websites, cookies and other online tracking technologies may be used by Us (or our service providers) when you visit Sites and use other Services to enhance your individual experience. as a user of Our Site and Our Services, or to generally improve the functionality of the Services. For more information on cookies, please see our Cookie Policy.

Geolocation data. Subject to your device permissions, We (or Our service providers) may collect information about your device’s precise location or other general location data based on GPS data, postal address and/or billing address (hereinafter collectively referred to as “Geolocation Data”), to personalize our Services based on your location. You may prevent your device from sharing information about your precise location, including, but not limited to, any or all Geolocation Data, at any time through your device’s operating system settings.

Social Media Information. If any of Our Services offer social media features such as the Facebook “Like” button or similar interactive social media mini-programs, these features may collect your IP address, the page you are visiting on Our Site, and may set a cookie to enable the functionality to function properly. Social media features are hosted either by third parties or on Our Services directly. Your interactions with these features may be governed by the privacy policy of the company providing them.

1.2.2. INFORMATION WE RECEIVE FROM THIRD PARTIES TO SUPPLEMENT OTHER INFORMATION

We receive information about you from other sources to help Us correct or complete Our records, to improve the quality or personalization of Our Services, and to help Us prevent and detect fraudulent activity.

We may also collect personal information about you that we receive from our partners, members of our group and other third parties. For example, if you make a purchase from Us, We may receive information about your creditworthiness from Our financial service providers; or if you visit one of Our social media accounts, the respective provider may provide Us with statistical information regarding your use of Our account. By collecting additional information about you, we can correct inaccurate information,

1.2.3. COLLECTION OF INFORMATION BY THIRD PARTIES VIA THE WEBSITE

Several third-party companies may collect personal information about you when you use Our Site through pixels. These third parties are usually advertising/marketing partners, social media partners or analytics providers. Below is a non-exhaustive list of these third parties, as well as links to their respective privacy policies:

Google – https://policies.google.com/privacy?hl=en-US        

Facebook – https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0        

TikTok – https://www.tiktok.com/legal/privacy-policy-us?lang=en        

Pinterest – https://policy.pinterest.com/en/privacy-policy        

Twitter – https://twitter.com/en/privacy        

Microsoft – https://privacy.microsoft.com/en-us/privacystatement        

Shopify – https://www.shopify.com/legal/privacy        

Campaigner : https://www.campaigner.com/trust-center/?gclid=EAIaIQobChMIouq1h-CL_wIVdfzjBx0oJwZkEAAYASAAEgIjMfD_BwE&utm_campaign=brand&utm_content=brand_ca&utm_term=campaigner-bc&utm_medium=cpc&utm_source=google        

You can view the privacy policies of these third parties through the specified links. The type of personal information collected directly by these third parties includes IP address, unique personal identifier, online identifier, consumption history/patterns, geolocation, website interaction and preferences, characteristics and behavioral information.


2. HOW WE USE YOUR INFORMATION

2.1. MAIN WAYS WE USE YOUR INFORMATION

We will only use your personal information as described in this Privacy Policy or as disclosed to you before the processing takes place. The purposes for which we may use or share your personal information are as follows:

Process your purchase transactions, fulfill your orders, process exchanges and returns, and send shipping notifications;

Send support and administrative messages, respond to your comments, questions and support requests with our customer service;

Communicate with you about products, services, offers and events offered by Us and others, keep you informed of news and provide you with information that We think may be of interest to you, subject to applicable law;

Track and analyze trends, usage and activities in relation to Our Services;

Perform credit card checks or otherwise protect against fraud or unauthorized transactions, including identifying unauthorized users or potential hackers;

Personalize your experience, the advertising and content you see when you use the Services based on your preferences, interests and browsing and shopping profile;

Comply with applicable laws or regulations or when requested by any legal process or government agency (including, but not limited to, for Company tax reporting), or when requested by a subpoena to appear ;

Ensure your security when you use Our Services, which requires Us to process your personal information to combat spam, malware, malicious activity or security risks;

Strengthen and enforce Our security measures;

Facilitate your use of various social media-related features or other integrated tools (such as the Facebook “Like” button) that you may use on social media pages;

Facilitate any contest, sweepstakes or promotion and process and deliver entries and prizes;

Process your information to assess your candidacy if you apply for a job; Or

Carry out any other purposes described to you at the time your personal information is collected;

Use with, or otherwise distribute, share or disclose to, government agencies or third parties in order to comply with, or otherwise comply with, any subpoena, court order or other governmental order, law or regulation (including including, but not limited to, tax filings).

3. SHARING AND DISCLOSURE OF INFORMATION

We may share or disclose your personal information in the following circumstances, and in all of the countries mentioned in Section 7 hereof:

Affiliates and Subsidiaries. We may disclose your information to Our affiliates or subsidiaries for any of the purposes described herein.

Service Providers and Contractors. We may share or disclose your personal information to Our service providers, Our contractors or any other third party providers We may use to provide the Services, including, but not limited to, the following different types of providers that We can hire:

Email service providers, Internet service providers or telecommunications service providers;

Cloud service providers, data storage providers or hosting service providers;

Third party payment service providers, including, without limitation, third party credit card processing service providers (see Third Party Application Providers below);

Analytics companies that assist Us in the analysis of different types of data (see Analytics Partners below);

Third party shippers; Or

Other third party contractors we engage to assist Us in providing Our Services.

Third Party Application Providers. If a third-party application is used to support Our Services, We may share or disclose your information to such third-party application providers, including, but not limited to, credit card processing service providers and others. third-party payment service providers.

Analytics Partners. We may use analytics services offered by third-party analytics providers or use one of their tools, such as, but not limited to, Google Analytics, to collect and process certain analytics data. . These services may also collect data about your use of other websites, applications and online resources. Google Analytics is a website analysis service offered by Google LLC, a company established in the United States (“Google”), which allows the monitoring and analysis of Site traffic. For more information about Google’s privacy practices, please visit Google’s Privacy Policy and Terms of Service webpage: policies.google.com/privacy. The Google Analytics opt-out browser add-on that offers visitors the ability to opt out of the collection and use of their data by Google Analytics is available at: www.tools.google.com/dlpage/gaoptout

Advertising Partners. We may work with third-party advertising companies (collectively, “Advertising Partners”) to provide you with advertising or other information that We think may be of interest to you. These Advertising Partners may set or access their own cookies, pixel tags or similar technologies on Our Site and Our Services or may otherwise collect or access data about you that they may collect over time and across different online services.

Social Media Features. Our Services may include social media features, including certain sharing tools or other integrated tools (such as the Facebook “Like” button), which allow you to share the actions you take on Our media pages. social. By using these features, you agree to the sharing of Personal Data with the public, based on the settings you establish with the entity providing the sharing feature.

Merger, sale or other transfer of assets. We may share or disclose or otherwise transfer your personal information to the Company’s professional advisors such as attorneys or accountants (“Outside Professionals”), other advisors, potential transaction partners or other third parties in connection with the consideration, negotiation or completion of a corporate transaction in which We are acquired by or merged with another company or We sell, liquidate or transfer all or part of Our assets. Use of your personal information following any of these events will be governed by this Privacy Policy.

As required by law, subpoena, or similar governmental order, We may access, store, share, or disclose your personal information if We believe it is necessary or appropriate to: (i) Comply with any laws or regulations, including the Company’s tax reporting obligations; (ii) Comply with any other law enforcement request or legal process, such as a court order or subpoena; (iii) respond to your requests; or (iv) protect your rights, property, or safety, ours, or those of others.

External Professional Advisors to the Company. We may share or disclose your personal information to the Company’s External Professionals to facilitate their mission to advise as External Professionals.

Consent. We may also share or disclose your personal information with your permission.

4. YOUR CHOICES

4.1. COMMUNICATION PREFRENCES

To provide you with Our Services, We may send you communications relating to your transactions, security or administration of the Site. From time to time, We may also send you other messages or updates regarding LE BALCON D’ART / MULTI ART LTÉE, our Site and promotions or other activities. If you do not wish to receive non-transaction or security-related communications from Us, you can opt-out by clicking on the “unsubscribe” link in the communication you received from Us, or send an email at pvp@multi-art.netindicating that you no longer wish to receive such communications directly from Us (“Unsubscribe”). Users in the EEA, United Kingdom, Switzerland, Singapore, South Africa, Saudi Arabia, United Arab Emirates or Canada will only receive such communications, if required by applicable law , only after having consented to it. Please note that such requests may not be effective immediately and may take a reasonable time to be received, processed and applied, during which time your information will remain subject to LE BALCON D’ART / MULTI ART LTÉE’s prior Privacy Policy. Furthermore,

 4.2. CORRECTION

You have the right to correct personal information that you have shared with Us on our Site or Services. We are committed to ensuring that your personal information is accurate and up to date. However, it is your responsibility to update them in case of change. You are solely responsible for correcting, updating or modifying your personal information as it appears and is stored by Our Services.

4.3. DO NOT TRACKING: ADDITIONAL NOTICE FOR CALIFORNIA RESIDENTS

Some web browsers such as Internet Explorer, Firefox, and Safari have a “Do Not Track” feature that signals that the user does not want to be tracked. There are no regulations regarding the “Do Not Track” feature and Our Site does not support this option.

5. CHILDREN

This Site and Our Services are not intended for children under the age of 16, and We do not intentionally collect personal information from children under the age of 16. We ask minors under the age of 16 not to submit any personal information to Us. If you have reason to believe that a child under the age of 16 has provided us with personal information, please contact us at pvp@multi-art.net and request that this information be deleted from our files.

 6. DATA PROTECTION

We have implemented reasonable technical and organizational measures intended to protect your personal information against accidental loss or unauthorized access, use, alteration or disclosure. All personal information you provide to Us is stored on Our secure servers behind firewalls. All payment transactions are encrypted using SSL or other encryption technology, or use our third party payment processing service providers who use appropriate security procedures.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password to access certain parts of Our Site, you are responsible for keeping this password confidential. You should not share your password with anyone. We urge you to exercise caution when providing information in public areas of the Site such as discussion forums. Information you share in public sections can be viewed by any other user of the Site.

However, the transmission of information via the Internet is not completely secure. Although We will do our best to protect your personal information, We cannot guarantee the security of your personal information transmitted to Our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures on the Site.

7. INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

Your personal information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside the United States and choose to provide information to Us, please note that We transfer the data, including Personal Information, to the United States, the United Kingdom and/or the EEA and the let’s deal there.

We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Policy. No transfer of your personal information will take place to an organization or a country unless there are appropriate safeguards as required by applicable data protection laws and ensuring the security of your retained personal information. If you do not want your information transferred, processed or stored outside of your country or jurisdiction, we urge you not to use the Site or the Services.

8. ADDITIONAL NOTICE FOR CALIFORNIA RESIDENTS

This section only applies to California residents. Pursuant to the California Consumer Privacy Act (“CCPA”) of 2018 and all relevant amendments and regulations, below is a summary of the categories of “Personal Information”, as identified and defined by the CCPA (see California Civil Code section 1798.140(o), what We collect, why We collect your Personal Information, where We obtain the Personal Information, and third parties with whom We may share your Personal Information.

8.1. INFORMATION COLLECTION NOTICE

Generally, We collect the following categories of personal information when you use Our Site or Our Services:

Identifiers such as a name, address, unique personal identifier, email address, phone number, IP address of your device, software and identification numbers associated with your devices.

Customer records such as name, signature, social security number, address, phone number, bank account number, credit card number, debit card number, or any other information financial.

Classification characteristics protected by California or federal law, such as race, ancestry, national origin, age, gender, sexual orientation, marital status, or military status.

Commercial information such as records of products or services purchased, obtained or considered by you.

Internet or other electronic information about your browsing history, search history, web page visited prior to arriving at our Site, length of visit and number of pages viewed, clickstream data, preferences locations, your phone carrier, timestamps associated with transactions, and system configuration information.

Your geolocation, to the extent that you have configured your device to allow us to collect this information.

Audio recordings of your voice to the extent that you call us, as permitted by applicable law.

Professional or employment-related information.

Inferences about your preferences, characteristics, behavior and attitudes.

Sensitive personal information, such as race, color, nationality, sexual orientation and precise geolocation, to the extent that you have configured your device to allow us to collect this information.

In general, we do not collect biometric or education-related information. For more information about the personal information we collect and how we collect it, please refer to Section 1 above and our Cookies Policy.

We collect your personal information for the business purposes described in Section 2 above. The CCPA defines a “business purpose” as the use of personal information for operational business purposes, or for other notified purposes, provided that the use of the personal information is reasonably necessary and proportionate to achieve the purpose. operational purpose for which the personal information was collected or any other operational purpose compatible with the context in which the personal information was collected.

The categories of third parties with whom we may share your personal information are listed in Section 2, above.

8.2. DURATION OF STORAGE

How long we retain personal information collected from you depends on a variety of factors, including the following:

If you have consented to Us storing and using it;

Whether and to what extent you have restricted or otherwise limited its use in accordance with your consumer rights;

Whether and to what extent the information is still relevant to Our legitimate business purposes within the Privacy Policy use categories; And

If We are actually performing this practice at the time to achieve the legitimate business purpose.

We do not retain or use personal information that does not serve our legitimate business purpose and is not in accordance with this Privacy Policy.

8.3. PRIVACY RIGHTS

California residents have the following rights, listed below. Your right to access and right to deletion are not absolute and are subject to certain exceptions. For example, We may not disclose specific pieces of personal information if disclosure creates a substantial, sufficient, and unreasonable risk to the security of the personal information, your account with us, or the security of company systems or networks. .

Right to non-discrimination. You have the right not to be discriminated against for exercising any of the rights described in this section. We will not discriminate against you for exercising your right to know, correct, delete, refuse to sell or share, or limit our use of sensitive personal information. This means that we cannot, among other things:

You refuse goods or services;

Charging different prices or rates for goods or services, including through discounts or other benefits or by imposing additional fees;

Provide you with a different level or quality of goods or services; Or

Suggest that you will receive a different price or rate for the goods or services or a different level or quality of the goods or services.

However, we may offer you certain financial incentives authorized by the California Consumer Privacy Act (CCPA) which may result in different prices, rates or quality levels. Any financial inducements authorized by the CCPA and offered by us will be reasonably related to the value of your personal information and will contain written terms describing the material aspects of the program. Participation in a financial incentive program requires your prior consent, which you can revoke at any time.

Permission to access. You have the right to ask Us to disclose to you certain information about the Company’s collection and use of your personal information (and sensitive personal information) over the past 12 months. In particular, you can request the following information:

The categories of personal information We have collected about you.

The categories of sources of the personal information We have collected about you.

The business or commercial purpose for which We collect or sell that personal information.

The categories of third parties with whom We share this personal information.

The specific pieces of personal information We have collected about you.

If We have sold or disclosed your personal information for a business purpose; two separate lists disclosing:

Sales (if any), identifying the categories of personal information each category of recipient has purchased; And

Disclosures for marketing purposes, identifying the categories of personal information that each category of recipient has obtained.

You have the right to request a copy of the specific personal information We have collected about you in the 12 months prior to your request.

Right to erasure. You have the right to ask Us to delete any personal information that We have collected about you and maintained, subject to certain exceptions. We may refuse your deletion request if the retention of this information is necessary for the Company or its service provider(s) to:

Complete the transaction for which We are collecting the personal information, provide a good or service that You have requested, take actions reasonably anticipated in connection with Our ongoing business relationship with you, or otherwise fulfill Our obligations under the contract concluded with you.

Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activity.

Debug products to identify and repair errors that impair functionality.

Exercise free speech, secure another consumer’s right to exercise free speech, or exercise another right provided by law.

Comply with the California Electronic Communications Privacy Act (California Penal Code § 1546 et seq.).

Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest, and in compliance with any applicable ethics and privacy laws, when deletion of the information risks making it impossible or seriously compromising the carrying out of this research, if you have given your informed consent beforehand.

Allow only internal use that is reasonably consistent with your expectations as a consumer in your relationship with Us.

To comply with a legal obligation.

Use this information internally, in a way that is lawful and consistent with the context in which you provided it.

Right of rectification. You have the right to request the correction of inaccurate personal information that we maintain about you. Upon receipt of a verifiable request from you, we will use commercially reasonable efforts to correct inaccurate personal information.

Right to opt out of the sale or sharing of your personal information. As described in this Privacy Policy, in certain situations, We may share or sell your personal information to our partners, third parties or affiliates for marketing or other purposes, and we may receive a advantage for this sharing. As a California resident, you have the right to opt out of such sharing or selling. CLICK HERE to view the Company’s notice to California residents regarding their right to opt out of such sharing or sale, and to exercise that right.

Right to Limit Use and Disclosure of Sensitive Personal Information. You have the right to object to the use and disclosure of your sensitive personal information for purposes other than providing the requested goods or services.

You have the right to request at any time to limit the use and disclosure of your sensitive personal information (the “right to object”). To exercise the right to limit use and disclosure, you (or your authorized representative) may submit a request to us by visiting the following webpage link: Limiting the Use and Disclosure of My Sensitive Personal Information.

Please note that we may use Sensitive Personal Information for the following purposes, and you do not have the right to limit the use and disclosure of Sensitive Personal Information used in the following ways:

To perform the services or provide the goods reasonably expected by an average consumer who requests such goods or services.

To detect security incidents that compromise the availability, authenticity, integrity and confidentiality of personal information stored or transmitted, provided that the use of the consumer’s personal information is reasonably necessary and proportionate for that purpose.

To combat malicious, deceptive, fraudulent or illegal actions directed against the business and to prosecute those responsible for such actions, provided that the use of the consumer’s personal information is reasonably necessary and proportionate for that purpose.

To ensure the safety of natural persons, provided that the use of the consumer’s personal information is reasonably necessary and proportionate for that purpose.

For short-term, transitional use, including but not limited to non-personalized advertising served within the context of a consumer’s current interaction with the business, provided that personal information is not disclosed to another third party and are not used to profile the consumer or otherwise modify the consumer experience outside of the current interaction with the business.

To perform services on behalf of the business, such as maintaining or administering accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, financing, analytical services, storage or other similar services on behalf of the company.

To verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by the company, and to improve, upgrade, or enhance the service or device that is owned , manufactured, manufactured for or controlled by the company.

8.4. ENFORCING YOUR RIGHTS

To exercise your right to access, data portability, rectification, deletion, objection or limitation of use or disclosure of data, you must submit a verifiable request to Us as a consumer either:

By sending an e-mail to the Company at the following address: pvp@multi-art.net

You do not need to create an account with Us to exercise your rights as a consumer. We will only use personal information provided in consumer inquiries to review and fulfill the specific request.

Only you, or a person registered with the California Secretary of State whom you authorize to act on your behalf, may make a verifiable request to the Company regarding your personal information. You can also file a verifiable claim on behalf of your minor child. You may only make a verifiable request for access or data portability twice in any 12 month period. The verifiable request must:

Provide sufficient information to enable the Company to reasonably verify that you are the data subject or an authorized representative of the person about whom We have collected information, and

Describe your request in sufficient detail for Us to understand, assess and respond to it.

We cannot comply with your request if We cannot verify your identity or your right to make the request and confirm that the personal information relates to you.

9. ADDITIONAL NOTICE FOR COLORADO RESIDENTS

This section provides additional information to residents of Colorado at the time We collect their personal information.

Colorado residents have the following specific rights with respect to their personal data:

Right of opposition: Consumers have the right to confirm the processing of their data and then obtain access to this data;

Right of access: Consumers have the right to confirm the processing of their data and then obtain access to this data;

Right of rectification: Consumers must be able to rectify any inaccurate information contained in their data;

Right to erasure: Consumers have the right to request the deletion of their data;

Right to data portability: Consumers have the right to obtain a copy of their data in an easily usable form and transfer it to a third party without hindrance; And

Right to Appeal: Consumers have the right to appeal any action regarding their claims.

To exercise your rights, you must submit a verifiable request to Us as a consumer, either:

By sending an e-mail to the Company at the following address: pvp@multi-art.net


10. ADDITIONAL NOTICE FOR VIRGINIA RESIDENTS

This section provides additional information to residents of Virginia at the time We collect their personal information.

Virginia residents have the following specific rights with respect to their personal data:

Confirm whether or not the Company is processing the consumer’s personal data and access such personal data;

Correct inaccuracies in the consumer’s personal data, taking into account the nature of the personal data and the purposes of the processing of the consumer’s personal data;

Delete personal data provided by or obtained about the consumer;

Obtain a copy of the personal data that the consumer has previously provided to the Company in a portable and, to the extent technically possible, easily usable format that allows the consumer to transmit the data to another data controller without hindrance, when the processing is carried out by automated means; And

To refuse the processing of personal data for the purposes of (i) targeted advertising, (ii) the sale of personal data or (iii) profiling with a view to decisions producing legal effects or similar significant effects concerning the consumer.

A Virginia consumer may invoke these consumer rights at any time by submitting to the Company an authenticated request specifying the consumer rights that the consumer wishes to invoke. The parent or legal guardian of a child may invoke these consumer rights on behalf of the child.

To exercise your rights, you must submit a verifiable request to Us as a consumer, either:

By sending an e-mail to the Company at the following address: pvp@multi-art.net

11. ADDITIONAL NOTICE FOR UTAH RESIDENTS

This section provides additional information for Utah residents at the time We collect their personal information.

Utah residents have the following specific rights with respect to their personal data:

Permission to access. Consumers have the right to (a) confirm the Company’s processing of the consumer’s personal data; and (b) access the consumer’s personal data.

Right to erasure. Consumers have the right to delete the personal data they have provided to the Company. Consumers do not have the right to delete all personal data We have collected about You, only the right to delete personal data You have provided to Us directly.

Right to data portability. Consumers have the right to obtain a copy of their personal data that they have previously provided to Us, in a format that: to the extent technically feasible, is portable; to the extent practicable, is readily usable; and allows the consumer to transmit the data to another data controller without hindrance, when the processing is carried out by automated means.

Right to refuse certain treatments. Consumers have the right to object to the processing of their personal data for the purposes of targeted advertising or the sale of personal data.

To exercise your rights, you must submit a verifiable request to Us as a consumer, either:

By sending an e-mail to the Company at the following address: pvp@multi-art.net

12. ADDITIONAL NOTICE FOR CONNECTICUT RESIDENTS

This section provides additional information to residents of Connecticut at the time We collect their personal information.

Connecticut residents have the following specific rights with respect to their personal data:

Confirm whether or not the Company is processing the consumer’s personal data and access such personal data;

Correct inaccuracies in the consumer’s personal data, taking into account the nature of the personal data and the purposes of the processing of the consumer’s personal data;

Delete personal data provided by or obtained about the consumer;

Obtain a copy of the personal data that the consumer has previously provided to the Company in a portable and, to the extent technically possible, easily usable format that allows the consumer to transmit the data to another data controller without hindrance, when the processing is carried out by automated means; And

To refuse the processing of personal data for the purposes of (i) targeted advertising, (ii) the sale of personal data or (iii) profiling with a view to decisions producing legal effects or similar significant effects concerning the consumer.

To exercise your rights, you must submit a verifiable request to Us as a consumer, either:

By sending an e-mail to the Company at the following address: pvp@multi-art.net

13. ADDITIONAL NOTICE FOR PERSONS RESIDENT IN THE EUROPEAN ECONOMIC AREA (EEA), UNITED KINGDOM AND SWITZERLAND

This section provides additional information for individuals located in the EEA, UK or Switzerland at the time We collect their personal information. All capitalized terms in this section have the meaning defined in the General Data Protection Regulation (GDPR) and/or, where applicable, the GDPR as saved and incorporated into UK law after Brexit (UK-GDPR) or Swiss Federal Data Protection Law (including but not limited to “Personal Data”, “Processing”, “Controller”, “Processor”, “Data Subject”, ” Consent “).

13.1. Controller, Data Protection Officer and EU Representative

The Data Controller described in this Privacy Policy is:

Natalie Ann Beauchamp, co-owner, le Balcon d’art / Multi Art Ltée. 650 Notre-Dame Avenue, Saint-Lambert, Quebec, J4P 2L1

You can contact the Company’s Data Protection Officer at the following address: pvp@multi-art.net

 In our legitimate interests of providing a secure website experience to users, we Process your Personal Data to administer Our Programs and for internal operations, including troubleshooting, data analysis, testing, research, statistics and the surveys ; you can find more information in Our Cookie Policy;

For an enjoyable browsing experience, we Process your Personal Data to allow you to use interactive features of our website or social media accounts, when you choose to do so;

Responding to your comments and questions is part of our legitimate business interests to provide you with quality services;

In our legitimate interest to extend marketing offers to potential customers, we Process your Personal Data to share it with other Members of the Epsilon Abacus Alliance;

To protect Our financial interests or otherwise protect Us against fraud or unauthorized transactions, We Process your Personal Data, for example by carrying out credit card checks and carrying out checks to identify potential unauthorized users or hackers ;

Our legitimate interest in promoting Our business is the purpose of Processing your Personal Data to facilitate any competition, sweepstakes or promotion and to process and deliver entries and prizes;

If you wish to work with Us and apply for a job, We Process your Personal Data to assess your application;

To protect Our rights and interests (for example, to protect the Company from legal action), We may use your data with, or otherwise distribute, share or disclose your Personal Data to any professional advisers to the Company, such as lawyers or accountants, in order to facilitate their mission as advisers.

Consent (Art. 6 (1) a GDPR):

Unless consent is not required under applicable law, We send you promotional communications about Our products, services, offers and events offered by Us and others, and provide you with news and information that , which we believe will be of interest to you, only after you have consented to such communication. You can withdraw your consent at any time with future effect, for example by clicking on the unsubscribe link in each promotional email;

We ask for your express consent to monitor and analyze your use of Company Programs and advertisements to understand their effectiveness, and to personalize your experience while using a Company Program. Further information can be found in Our Cookie Policy;

We also ask for your consent to facilitate your use of various social media sharing features or other integrated tools (such as the Facebook “Like” button) that you may use on social media pages.

Compliance with legal obligations (Art. 6 (1) c GDPR):

We Process your Personal Data for compliance purposes, as may be required by applicable laws or regulations or as may be requested by legal process or a government agency (including, but not limited to, for declarations Company tax) or as may be requested, for example, by subpoena or court order.

13.3. Social media accounts. We maintain accounts with various social media networks. When you visit these social media networks, different Data Processing operations are triggered. We use your Personal Data when you visit Our profiles on these social media networks, or when you click the “Like” button on one of our social media advertisements. When you visit Our profiles, your Personal Data is not only used by Us but also by the provider of the social network, whether you have a profile on this social network or not. Individual Processing and its scope differ from provider to provider, and are not completely transparent to Us.

Facebook by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland: www.facebook.com/about/privacy

Instagram by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2,

Ireland: www.help.instagram.com/519522125107875

Twitter by Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland: www.twitter.com/en/privacy

YouTube by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland: www.policies.google.com/privacy?hl=en-UK

Pinterest by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland: www.policy.pinterest.com/en/privacy-policy

TikTok by TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland: www.tiktok.com/legal/privacy-policy?lang=en

Spotify by Spotify AB, Regeringsgatan 19, 111 53 Stockholm, Sweden: www.spotify.com/ie/legal/privacy-policy/

Social network providers collect information about your use to provide us with statistics about it. To learn more about how this tracking is done and to understand how we use social media plugins on our Site, please read our Cookie Policy.

13.4. International transfers. We may share your Personal Data with recipients (including our affiliates, service providers or business partners, as described in this Policy), located in the EEA, UK and Switzerland; or in the United States and/or otherwise in countries outside the EEA, the United Kingdom and Switzerland which do not offer an adequate level of data protection from the point of view of European or Swiss law. For these transfers, we will ensure that the recipients are subject to appropriate safeguards, as permitted by applicable data protection laws, for example by entering into appropriate data transfer agreements based on the updated EU Standard Contractual Clauses published by the Commission, based on the International Data Transfer Agreement (IDTA) of the United Kingdom or in reliance on Article 49 of the GDPR or the corresponding derogations of the GDPR applicable in the United Kingdom (UK-GDPR) or the Swiss data protection law, as applicable. A copy of the appropriate safeguards is available upon request. International Data Transfer Agreement) of the United Kingdom or in reliance on Article 49 of the GDPR or the corresponding derogations of the GDPR applicable in the United Kingdom (UK-GDPR) or the Swiss data protection law, as applicable . A copy of the appropriate safeguards is available upon request. International Data Transfer Agreement) of the United Kingdom or in reliance on Article 49 of the GDPR or the corresponding derogations of the GDPR applicable in the United Kingdom (UK-GDPR) or the Swiss data protection law, as applicable . A copy of the appropriate safeguards is available upon request.

13.5. Duration of Our data processing. We retain Personal Data that you provide to Us for as long as necessary for the purposes for which such Personal Data was originally collected or otherwise Processed, for example to fulfill Our contractual obligations to you, until you withdraw your consent, or for as long as you maintain a customer account with Us. If required by applicable law, We will retain your Personal Data for up to ten additional years (for example, under tax law). Apart from this, We may also keep your Personal Data for the observation,

We may also retain aggregate information beyond this period for research purposes and to help us develop and improve Our Services.

13.6. Your data protection rights under the GDPR. You have the following rights under the GDPR, where applicable, which you can exercise using the Controller contact details set out above:

Right of access, in accordance with Article 15 of the GDPR, to obtain from Us confirmation that Personal Data is or is not being Processed and, if so, access to this Personal Data as well as additional information on the categories of Personal Data and their source, as well as on the way in which they are Processed, for example the purposes, the categories of recipients, the planned retention period, the existence of the rights of the Person concerned;

Right of rectification, in accordance with Article 17 of the GDPR, to request the deletion of Personal Data retained by Us, except for the continuing uses authorized by the GDPR;

Right to erasure, pursuant to GDPR Article 17, to request the deletion of the Personal Data stored by Us, except for the allowed continued uses permitted by the GDPR;

Right to restriction of processing, in accordance with Article 18 of the GDPR, to request the restriction of the Processing of your Personal Data where one of the following applies: (i) insofar as you contest the accuracy of your Personal Data; (ii) the Processing of Personal Data is unlawful, but you oppose its erasure; (iii) We no longer need the Personal Data, but you need it for the exercise or defense of legal claims; or (iv) you have objected to the Processing under Article 21 of the GDPR;

Right to data portability, in accordance with Article 20 of the GDPR, to receive your Personal Data as you have provided it to us, in a structured, commonly used and machine-readable format or to request its transfer to another Controller;

Right of withdrawal, in accordance with Article 7 (3) of the GDPR, to withdraw your consent at any time. As a result of your withdrawal of consent, We are no longer permitted to continue Processing based on that consent for the future, but such withdrawal does not affect the lawfulness of Processing based on consent made prior to such withdrawal; And

Right to lodge a complaint with a supervisory authority, in accordance with Article 77 of the GDPR, to lodge a complaint with a supervisory authority (for example, that of your usual place of residence or work or of the place of alleged violation). You can find the contact details of the EEA supervisory authorities at the following address: https://edpb.europa.eu/about-edpb/board/members_fr. The supervisory authority in the UK is the Information Commissioner’s Office (ICO): casework@ico.org.uk or 0303 123 1113 / +44 1625 545 700; www.ico.org.uk. _

14. ADDITIONAL NOTICE FOR RESIDENTS OF CANADA

This section provides additional information for individuals located in Canada at the time We collect their personal information.

You may request details of Our privacy practices, access or correct your personal information, or file a complaint by contacting Our Privacy Officer in writing at:

Natalie Ann Beauchamp, co-owner, le Balcon d’art / Multi Art Ltée. 650 Notre-Dame Avenue, Saint-Lambert, Quebec, J4P 2L1

You can contact the Company’s Data Protection Officer at the following address: pvp@multi-art.net

If Our response to your request is not satisfactory to you, you may contact the Office of the Privacy Commissioner of Canada: 1-800-282-1376 (toll-free) or priv.gc.ca

15. ADDITIONAL NOTICE FOR RESIDENTS OF AUSTRALIA

This section provides additional information for individuals located in Australia at the time We collect their personal information.

You can request to correct or update your personal information in our files. We may give you the opportunity to update all or part of your personal information directly through Our Services or by contacting us at pvp@multi-art.net. If you request that your information be corrected and we disagree that it is incorrect, we may refuse to update that information. In this case, we will notify you in writing of our refusal to do so within 30 days and, at your request, we will record a statement of what you believe is correct where your personal information is stored and accessible.

16. ADDITIONAL NOTICE FOR RESIDENTS OF NEW ZEALAND

This section provides additional information for individuals located in New Zealand at the time We collect their personal information.

You have the right to request access to any personal information we hold about you by emailing us at pvp@multi-art.net .

We retain Personal Data that you provide to Us for as long as necessary for the purposes for which such Personal Data was originally collected or otherwise Processed, for example to fulfill Our contractual obligations to you, until you withdraw your consent, or for as long as you maintain a customer account with Us. If required by applicable law, We will retain your Personal Data for up to ten additional years (for example, under tax law). Apart from this, We may also retain your Personal Data for the establishment, exercise or defense of legal claims.

17. ADDITIONAL NOTICE FOR RESIDENTS OF SINGAPORE

This section provides additional information for individuals located in Singapore at the time We collect their personal information.

You have the right to request access to and/or correction of any personal information we hold about you by emailing us at pvp@multi-art.net .

You can contact the Company’s Data Protection Officer at the following address: pvp@multi-art.net

18. ADDITIONAL NOTICE FOR INDIVIDUALS RESIDING IN SOUTH AFRICA

18.1. Data Retention. This paragraph sets out our data retention policy and procedures, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal data.

Your personal data regarding your account, your transactions and your usage is maintained in the database of Our website OR will be stored on the servers of our hosting service providers. Personal data that We process for one or more purposes will not be kept longer than necessary to achieve that purpose(s).

We will retain your personal information as follows for a minimum period of 5 years from the last date of contact between Us and you, and for a maximum period of 6 years from that date.

Notwithstanding the other provisions of this paragraph and any other provision of this Privacy Policy, We may retain some or all of your personal data if and for as long as (i) We are required or authorized by law, a code of conduct or a contract with you, to keep them; (ii) We reasonably need it for legal purposes related to our functions and activities; (iii) We reasonably need it as evidence; or (iv) you authorize us to keep them for a further defined period.

18.2. International transfers. We may share your information with recipients (including members of our group, service providers or business partners, as described in this Policy), located in the EEA, UK and Switzerland; or in the United States and/or otherwise in countries outside of South Africa which do not provide an adequate level of data protection from the perspective of South African law. For these transfers, we will ensure that the recipients are subject to appropriate safeguards, as permitted by applicable data protection laws,

18.3. Your rights. In this paragraph, we list the rights you have under data protection law. Your main rights under data protection law are:

Right of access – you can request copies of your personal data;

Right of rectification – you can ask us to rectify inaccurate personal data or complete missing personal data;

Right to erasure – you can ask us to erase your personal data;

Right to restriction of processing – you can ask us to restrict the processing of your personal data;

Right to object to processing – you can object to the processing of your personal data;

Right to data portability – you can ask us to transfer your data to another organization or to you;

Right to lodge a complaint with a supervisory authority – you can lodge a complaint about our processing of your personal data; And

Right to withdraw consent – to the extent that the legal basis for our processing of your personal data is consent, you may withdraw that consent.

To the extent permitted by law, We may charge a fee to comply with any of your requests above and may also refuse to comply with any of your requests in whole or in part. You may exercise any of your rights relating to your personal data by sending written notice to Us at the contact details set out below. You must let us know if the information we have about you is inaccurate, incomplete, misleading or out of date by notifying us using the contact details set out below. Where required by law, We will take reasonable steps to correct or update the relevant information accordingly,

18.4. Most Relevant Terms. We are required by the Consumer Protection Act 68 of 2008 to bring certain important terms to your attention. In accordance with this obligation, We hereby inform you that Sections 4, 4.1 and 6 and this Section 14 are important terms which you should consider carefully, as these terms may (i) limit our liability to you or towards another person; (ii) constitute an acceptance of risk or liability on your part; (iii) constitute an acknowledgment of fact on your part.

19. ADDITIONAL NOTICE FOR RESIDENTS OF SAUDI ARABIA AND THE UNITED ARAB EMIRATES

We only process your personal information after obtaining your consent. You may have certain rights in relation to this processing under applicable law. To find out more about these rights and how to exercise them, please contact us at pvp@multi-art.net

We retain your personal information for as long as necessary to fulfill the purposes for which that personal information was collected as described in this Privacy Policy.

20. CONTACT US

Your questions and comments about this Privacy Policy are welcome. You can contact LE BALCON D’ART / MULTI ART LTÉE by sending us an e-mail at the following address: pvp@multi-art.net .